nusantarago.com

FAQs

NusantaraGo

We work with Providers (Fast Boat & Package Providers) who are proven to have quality and have been in the field for a long time. We always strive to provide affordable options and constantly develop our services to attract customer satisfaction and trust.
Fill in the search box on the top of home page, click ‘search’, and look for tickets according to the departure time and the fast boat you want. Follow the booking process and pay afterwards. We will send an E-Ticket through your email.
You can change your departure date directly to our customer service, followed by your booking number and name. You can contact us via email or WhatsApp number. Please make sure you change the departure date to at most 48 hours due to availability.
You can contact us through info@nusantarago.com or our WhatsApp number. Please ensure you get us before 48 hours to inform the Providers well.
You can contact us through info@nusantarago.com or our WhatsApp number. Please ensure you get us before 48 hours to inform the Providers well.
Yes, you can cancel your ticket based on the cancellation policy in our Terms & Conditions.
Some fast boats provide hotel transfers in the form of a shuttle or private car to take you to the port. You can directly order the hotel transfers listed on your reservation.
If you come from Padang Bai, it will only take about 1.5 – 2.5 hours to get in there. From Nusa Penida, it takes 2 hours (for a direct fast boat) and 2.5 hours (for island hopper). From Sanur, it takes 3 – 3.5 hours to reach Gili (island hopper).
We collect your personal information according to the service you request. We use this information only for our operations and Providers to confirm that everything is in order. Please check our Privacy Policy for reference.
Are there any fees for credit/debit cards? No, we charge within the price that appears on our site.
We use Indonesian Rupiah (IDR) as our primary currency. We will invoice you in another currency if you want to use another currency.
Translate ยป
Scroll to Top
Continue chat
Can i help you?